FAQs

Q1: How long does delivery take?

A: Delivery usually takes 3–7 working days depending on your location in Pakistan.

Q2: Do you offer Cash on Delivery (COD)?

A: Yes, we offer Cash on Delivery all over Pakistan.

Q3: How can I track my order?

A: Once your order is shipped, you will receive a tracking ID via SMS or WhatsApp.

Q4: What is your return policy?

A: We offer a 7-day return or exchange policy in case of damaged or defective items.

Q5: Are your products high quality?

A: Yes, we carefully select and test our products to ensure quality and customer satisfaction.

Q6: Can I cancel my order?

A: Yes, you can cancel your order before it is shipped by contacting our support team.

Q7: Do you charge delivery fees?

A: Free Delivery all over Pakistan

Q8: How can I contact you?

A: You can contact us via WhatsApp or email for any queries or support.

Q9: Do you sell original products?

A: We focus on providing high-quality and value-for-money products to our customers.

Q10: What if I receive a damaged product?

A: Please contact us immediately with pictures, and we will arrange a replacement or refund.